Country or town, we have you covered.
Based on location.
When available.
Discounted Rates for Low Income Households are available.
Business plans
Residential plans.
+$10 modem fee per month.
No monthly modem fee.
No monthly modem fee.
No monthly modem fee.
No monthly modem fee.
Discounted Rates for Low Income Households are available. Affordable Connectivity Program Click the link see if you qualify.
Options and add-ons.
Per month.
Includes: Voicemail, Caller ID, Enhanced 9-1-1, and Unlimited local/long distance.
*Price shown is monthly rate and does not include cost of taxes & fees.
All packages require a wireless router! Ask us about TurboNet wireless routers, and how they can provide you with a frustration free internet experience. For more service information please scroll down for our terms and agreements.
Open today | 09:00 am – 05:00 pm |
Monday - Friday: 9am - 5pm
Saturday: By appointment
Sunday: Closed
TurboNet ISP, Inc.
Open Internet Policy:
The Federal Communications Commission (“FCC”) has adopted rules to preserve the Internet as
an open platform (“Rules” or “Open Internet Rules”). Information regarding these Rules is
available on the FCC’s website at: http://www.fcc.gov/guides/open-internet
Broadband Internet access providers are required to post information regarding network
management practices, performance characteristics and commercial terms so that residential and
business consumers can make informed choices regarding use of service and for content,
application, service and device providers to develop, market and maintain Internet offerings. This
Open Internet Policy sets forth certain information regarding the policies and practices of Turbonet
ISP, Inc. (“Turbonet”). This Open Internet Policy is a supplement to and is incorporated by reference
in the Turbonet Service Agreement, and in the event of any inconsistency between the Open Internet
Policy and the Service Agreement, the Service Agreement shall control.
Network Management Practices
Congestion Management: Our Customers are subject to the maximum connection speeds set forth
in the Confirmation of Sale. In a manner consistent with the Turbonet Privacy Policy, Turbonet
monitors network traffic to ensure capacity is sufficient to maintain an efficient network load, to
perform diagnostics and to otherwise manage and enhance our network. Turbonet may give priority
on an unpaid basis to interactive or critical classes of traffic such as VoIP, traffic essential to the
efficient operation the Turbonet network, and traffic related to the accounts of commercial
Customers or Customers with dedicated connections. Turbonet may limit peer-to-peer applications
to the extent Turbonet determines, in Turbonet’s sole and reasonable discretion, it is appropriate to
maintain an efficient network load. Other factors that may affect a Customer’s experience include
multiple Customer devices simultaneously downloading high-bandwidth applications and
services. Turbonet’s congestion management practices are in place to ensure that all Customers
experience high quality service. If Turbonet determines, in its sole and reasonable discretion, that
the manner in which a Customer is using the Service negatively impacts other Customers or the
Turbonet Network, Turbonet reserves the right to apply additional congestion management techniques
such as [examples]. [In addition, the Turbonet network may not support high-bandwidth video
applications.]
Turbonet’s service is provided on a “best efforts” basis. Certain circumstances may affect the speed
and quality of Service, including but not limited to foliage, line-of-sight obstructions, the distance
between a Customer and the transmission point and the connection of multiple devices to the
Turbonet network.
Application-Specific Behavior: Subject to the qualification that Turbonet may reasonably limit peer-to-peer applications as set forth above, Turbonet generally treats all lawful applications identically;
however, Turbonet reserves the right to block or limit access to any applications that Turbonet
determines, in Turbonet’s sole and reasonable discretion, may expose Turbonet to potential legal
Turbonet ISP, Inc.
liability, harm the Turbonet network or otherwise interfere with or impair the experience of other
Customers on the Turbonet network.
Device Attachment Rules: Turbonet does not limit the types of devices that can be connected to the
Turbonet network, provided they are used for lawful purposes and do not harm the Turbonet network;
however, if Turbonet determines, in Turbonet’s sole and reasonable discretion, that the connection of
a particular type of device to the Turbonet network negatively impacts other Customers or the Turbonet
network, or may expose Turbonet to potential legal liability, Turbonet reserve the right to limit or
restrict Customers’ ability to connect such type of device to the Turbonet network.
Security: The Turbonet network is designed in a manner that is intended to prohibit third parties who
are not served by the Turbonet network from initiating connections to Customers on the Turbonet
network if Turbonet has not allocated a public IP address to that Customer as provided in the Turbonet
Service Agreement. Turbonet may prohibit certain activity on the Turbonet network that Turbonet
deems, in Turbonet’s sole and reasonable discretion, poses a potential risk to Turbonet’s network or
to other Customers. Triggering conditions include denial of service activity, IP address or port
scanning and excessive account login failures. If Turbonet notices excessive Customer connections
that are harmful or that disrupt the normal use of the Turbonet network for other Customers, Turbonet
will attempt to notify the Customer to work collaboratively to remedy the issue; however; Turbonet
reserves the right, without advance notice, to block any Customer’s traffic that Turbonet determines,
in Turbonet’s sole and reasonable discretion, may cause harm to the Turbonet network or to other
Customers, until the issue is addressed to Turbonet’s satisfaction.
Performance Characteristics and Terms
Service Description and Pricing: A current description of the categories of service Turbonet offers
is available here: http://myturbonet.com
Cancellation Fee: Certain of Turbonet’s service offerings require a Customer to commit to a certain
term of service and require the payment of a Cancellation Fee in the event the Customer does not
fulfill that commitment. The Cancellation Fee will be set forth the Customer’s Service Agreement,
and may be significant.
Acceptable Use: As set forth in the Service Agreement, all of Turbonet’s service offerings are
subject to the Acceptable Use and Prohibited Internet Service Activities section of the Service
Agreement, which we may from time to time establish or revise.
Privacy Policy: Turbonet’s current Privacy Policy is available in-Service Agreement, which we may from time to time establish or revise.
Redress Options: Turbonet endeavors to respond to all Customer concerns and complaints in a timely
and fair manner. Turbonet encourages Customers to contact Turbonet at 660-259-4705 to discuss any
complaints or concerns as they arise. Written complaints should be addressed to
Disputes and Arbitration: The Turbonet Service Agreement requires the use of arbitration to resolve
Turbonet ISP, Inc.
disputes and otherwise limits the remedies available to Customers in the event of a dispute.
FCC Notice
If a Customer believes that Turbonet is not complying with the FCC’s rules, the Customer may file
an informal complaint with the FCC. The FCC urges Customers to submit any complaints via its
website at the following address: http://esupport.fcc.gov/complaints.htm.
Customers also may file formal complaints with the FCC pursuant to Part 76 of the FCC’s Rules.
Additional Disclaimers
This Open Internet Policy does not affect, alter or otherwise supersede the legal status of
cooperative efforts by Turbonet that are designed to curtail infringement in response to information
provided by rights holders in a manner that is timely, effective, and accommodates the legitimate
interests of the company, rights holders, and end users. Furthermore, this Open Internet Policy
does not prohibit Turbonet from making reasonable efforts to address the transfer of unlawful
content or unlawful transfers of content. For additional information, please review the Service
Agreement.
Turbonet-Wireless
Turbonet can now offer Directv packages to our users.
Call 660.259.4705